Frequently Asked Questions
Can I take exams at Waltham Forest College as an external candidate?
Unfortunately not. You must be enrolled on one of our courses in order to sit exams at Waltham Forest College.
Is there any support available to help me when I take my exams?
Absolutely! If you have any learning difficulties, disabilities or medical conditions that may affect your ability to take exams please speak to our Learning Support team on 020 8501 8141 or email firstname.lastname@example.org.
When do I get my results?
This varies depending on the type of qualification and the units you have studied. The majority of students studying BTEC and other Vocational Qualifications will recieve their certificates at the end of August. GCSE students will recieve their results on Thursday 24th August 2017. Further details of results day will be announced shortly.
When will I know if I've got into University?
UCAS will automatically send your exam results to universities who have given you a conditional offer. This usually happens on A-Level results day which is Thursday 17th August 2017. You will need to log in to UCAS Track on results day to see if you have been successful. If you are waiting for a GCSE result as part of your application, your university place will not be confirmed until GCSE results day on Thursday 24th August. For full details please visit the UCAS website.
I have grades/units missing from my BTEC exam results.
Please speak to your subject tutor to discuss why marks are missing from your results.
Can I have my exam paper remarked?
You can apply to have one or more exams remarked. There is usually a fee for re-marking which our Exams Team can advise you on. All re-marking applications take approximately 6-8 weeks. A re-mark could potentially decrease your marks as well as increase them. In many cases, marks do not change and your grade will be the same. Please be aware that re-marks apply to exams only; it is not possible to have coursework re-marked.
When will I recieve my certificate?
Certificates issued by external exam boards are sent to us between August and October and you will be contacted when they arrive. If you are waiting for a certificate issued by Waltham Forest College, please contact the School or Department in which you took your course. If you're not sure who to speak to, give us a call on 020 8501 8501.
My name is spelt incorrectly on my certificate.
If any of your certificates have an incorrect spelling, please return them as soon as possible to our Exams Department who will send them back to the relevant awarding body. You can either bring them back to us in person or post them with a letter explaining the correction to: Exams Department, Waltham Forest College, Forest Road, London E17 4JB.
Replacement certificates usually take 3-4 weeks to arrive. Please note: Exam boards will not reissue any certificate unless the incorrect one is returned to them.
I've lost a certificate. Can I get another copy?
To order a replacement for a lost certificate you will have to contact the relevant exam board directly. There is usually a fee for replacement certificates which will vary depending on how long ago the certificate was issued. Full details are available on individual exam board websites.
I have moved home, can my certificates be sent to my new address?
If you change your address, please let the College know as soon as possible by completing a change of address form available from Student Services. If your certificate has already been issued before you change your address, you may need to contact your old address to see if it has been delivered there. Please note: If you do not notify us of your new address and your certificate is sent incorrectly, you will be expected to contact the exam board and pay for the cost of a replacement.
For any other exam queries please contact email@example.com
Please provide us your name, address, student number, phone number and details of when you attended college and course taken and the nature of the enquiry. We will respond within 5 working days to your request.